Contact Us

At Football Store, every customer and collector matters. Whether you have a question about your order, shipping, returns, or products, our support team is ready to help.

Get in Touch

Email: support@thefootball.store
For order questions, product details, shipping, returns, or general support.

Customer Care: +1 332 378 2549
Available during regular business hours.

Live Chat:
Click the chat icon on our website for quick assistance when available.

Business Address

Football Store
322 Neptune Ave
Brooklyn, New York 11235-6029
United States

Business Hours

Monday–Friday: 9:00 AM–6:00 PM ET
Saturday–Sunday: Closed

Messages received outside business hours will be reviewed on the next working day.

Order Support

When contacting us about an order, please include:

• Full name
• Order number
• Email used at checkout
• Short description of your issue
• Photos, if the product arrived damaged

This helps our team assist you faster.

Need a Quick Answer?

Please visit our FAQ page for common questions about orders, payments, worldwide shipping, tracking, returns, refunds, and product information.

Your Feedback Matters

Football Store is an independent collector store built for fans who live for the game. Your feedback helps us improve our products, packaging, and customer experience.

Our team aims to respond within one business day.

Football Store — Built for Fans. Designed for Collectors.