Contact Us
We’re Here for Football Fans
At Football Store, every customer and collector matters. Whether you have a question about an order, need help choosing the perfect display piece, or would like to share your experience, our support team is ready to assist you.
We are committed to providing prompt, professional, and personalized support so you can shop with complete confidence.
Get in Touch
Email Support
For questions about orders, products, shipping, returns, or anything else, send us an email and our team will be happy to help.
Customer Care
+1 332 378 2549
Our customer care team is available during regular business hours.
Live Chat
Need immediate assistance? Click the chat icon in the bottom-right corner of our website to connect with a member of our support team.
Our Address
Football Store
322 Neptune Ave
Brooklyn, New York 11235-6029
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Closed
Messages received outside business hours will be reviewed on the next working day.
Need a Quick Answer?
Before contacting our support team, we recommend visiting our FAQ page. You may find immediate answers to common questions regarding:
- Orders and payments
- Worldwide shipping
- Product information
- Returns and refunds
- Order tracking
- Product care and display
Order Support
When contacting us about an existing order, please include the following information:
- Your full name
- Order number
- Email address used at checkout
- A brief description of your question or concern
- Relevant photographs, if the product arrived damaged
Providing these details will help our team assist you more quickly.
Your Feedback Matters
Football Store is an independent collector store created for fans who live for the game. Your feedback, suggestions, and experiences help us improve our products, packaging, and overall customer experience.
Whether you are starting a football collection, upgrading your fan space, or choosing a memorable gift, we want every interaction with Football Store to feel as special as the game itself.
Response Time
Our team aims to respond to all inquiries within one business day. During product launches, holidays, or periods of high demand, responses may take slightly longer.
Thank you for your patience and for choosing Football Store.
Football Store — Built for Fans. Designed for Collectors.