Privacy Policy
At Football Store, we respect your privacy and are committed to protecting your personal information when you visit our website, place an order, contact support, or use our services.
Information We Collect
We may collect information such as your name, email address, phone number, billing/shipping address, order details, payment-related information, and customer-support messages.
We may also collect website usage data through cookies, pixels, and similar technologies, such as device information, pages viewed, cart activity, and approximate location.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Send order updates and tracking details
- Provide customer support
- Handle returns, refunds, or replacements
- Improve our website and services
- Prevent fraud and secure transactions
- Send marketing emails, where permitted
You can unsubscribe from marketing emails at any time.
Sharing Your Information
We may share your information with trusted service providers, including Shopify, payment processors, shipping carriers, fraud-prevention services, analytics tools, and advertising platforms.
We do not sell your personal information for direct monetary payment.
Payments
Payments are processed securely through Shopify Payments or other authorized payment providers. Football Store does not normally store your full payment-card details.
Cookies
Our website may use cookies and similar technologies to support checkout, improve site performance, remember preferences, analyze traffic, and show relevant advertising.
You can manage cookies through your browser settings or available privacy controls.
Your Privacy Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, portability, or opt out of certain advertising uses of your personal information.
To submit a privacy request, contact us at:
Data Security
We use reasonable security measures to protect your personal information. However, no online system is completely secure, so customers should also protect their account information.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For privacy questions or requests, contact us:
Email: support@thefootball.store
Customer Care: +1 332 378 2549
Mailing Address: 322 Neptune Ave, Brooklyn, New York 11235-6029, United States
Please include “Privacy Request” in your email subject line.