Privacy Policy

Last Updated: June 1, 2026

Football Store respects your privacy and is committed to protecting your personal informatall Store,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, contact our support team, subscribe to marketing communications, or otherwise interact with our online store.

This Privacy Policy applies to information collected through our website, checkout, customer-support channels, marketing communications, and related services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with Football Store.

Information You Provide Directly

When you place an order, create an account, contact us, subscribe to marketing communications, or use another feature of our website, we may collect information such as:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order details

  • Product preferences

  • Account login information

  • Customer-support messages

  • Return or refund information

  • Reviews, feedback, or survey responses

  • Marketing preferences

  • Any other information you voluntarily provide

Payment Information

When you make a purchase, your payment information may be collected and processed by Shopify Payments or another authorized third-party payment provider.

Payment information may include:

  • Payment card number

  • Cardholder name

  • Card expiration date

  • Billing information

  • Payment authorization details

  • Transaction information

Football Store does not normally receive or store your complete payment-card number. Full payment information is generally processed securely by Shopify or the payment provider selected during checkout.

Information Collected Automatically

When you visit or browse our website, certain information may be collected automatically from your browser, device, cookies, pixels, and similar technologies.

This information may include:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Operating system

  • Device identifiers

  • Language preferences

  • Time zone

  • Pages viewed

  • Products viewed

  • Referring website or source

  • Date and time of visits

  • Time spent on pages

  • Shopping-cart activity

  • Checkout activity

  • Website interactions

  • Approximate location based on IP address

  • Cookie and advertising identifiers

We use this information to operate our website, understand how customers interact with our store, improve performance, prevent fraud, and provide more relevant content and advertising.

Information Received from Third Parties

We may receive personal information from third parties that help us operate our business, including:

  • Shopify

  • Payment processors

  • Shipping and delivery providers

  • Advertising and analytics providers

  • Fraud-prevention services

  • Customer-support providers

  • Social-media platforms

  • Email and SMS marketing providers

  • Apps installed on our Shopify store

Information received from these providers will be handled according to this Privacy Policy and applicable law.

2. How We Use Your Information

We may collect and use personal information for the following purposes:

Processing and Fulfilling Orders

We use your information to:

  • Process payments

  • Confirm purchases

  • Prepare and dispatch orders

  • Deliver products

  • Provide order updates

  • Send tracking information

  • Process returns, refunds, or replacements

  • Communicate about order-related matters

Providing Customer Support

We may use your information to:

  • Respond to questions

  • Resolve order issues

  • Provide product guidance

  • Handle complaints

  • Investigate damaged or missing deliveries

  • Process warranty, return, or refund requests

  • Improve our customer-service experience

Operating and Improving Our Website

We use information to:

  • Maintain website functionality

  • Remember your preferences

  • Improve website design and usability

  • Analyze traffic and customer behavior

  • Test new features

  • Identify technical problems

  • Personalize your shopping experience

  • Improve product descriptions and store content

Security and Fraud Prevention

We may use personal information to:

  • Verify transactions

  • Detect fraudulent orders

  • Prevent unauthorized activity

  • Protect customer accounts

  • Protect our website and business

  • Investigate suspicious activity

  • Enforce our policies and Terms of Service

Marketing and Advertising

Where permitted by law, we may use your information to:

  • Send information about products, collections, offers, and updates

  • Recommend products that may interest you

  • Measure the effectiveness of advertising

  • Build advertising audiences

  • Display personalized advertisements

  • Retarget website visitors on other platforms

  • Understand how customers discover our store

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails or by contacting us.

Legal and Regulatory Purposes

We may process or disclose information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to court orders or lawful government requests

  • Meet tax, accounting, or recordkeeping requirements

  • Protect our legal rights

  • Investigate violations of our policies

  • Prevent harm, fraud, or illegal activity

  • Establish, exercise, or defend legal claims

3. Legal Bases for Processing

Where laws such as the UK GDPR or European Union GDPR apply, we process personal information under one or more of the following legal bases:

Performance of a Contract

We process information when necessary to accept, process, fulfill, or manage your order.

Legitimate Interests

We may process information where necessary for legitimate business purposes, including:

  • Improving our store

  • Preventing fraud

  • Securing our services

  • Understanding customer behavior

  • Providing customer support

  • Promoting our products

We consider the impact on your rights before relying on legitimate interests.

Consent

We may rely on your consent for activities such as:

  • Optional marketing communications

  • Non-essential cookies

  • Certain forms of personalized advertising

  • Other activities where consent is legally required

Legal Obligations

We may process information where necessary to comply with legal, tax, accounting, consumer-protection, or regulatory obligations.

4. Consent

How We Obtain Consent

When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, request a return, or contact customer support, we use that information for the purpose for which it was provided.

Where required, we will request your express consent before using your information for secondary purposes such as email marketing, non-essential cookies, or personalized advertising.

Withdrawing Consent

You may withdraw your consent at any time where our processing is based on consent.

To withdraw consent, you may:

  • Click the unsubscribe link in a promotional email

  • Update your cookie preferences through our website

  • Disable optional cookies where available

  • Contact us at support@thefootball.store

Withdrawing consent will not affect the lawfulness of processing that took place before consent was withdrawn.

Certain information may still be retained or processed where required to fulfill an order, comply with the law, resolve disputes, prevent fraud, or enforce agreements.

5. How We Share Personal Information

We may share personal information with service providers and business partners that assist us in operating Football Store.

These providers may include:

  • Shopify and its affiliated services

  • Payment processors

  • Banks and financial institutions

  • Shipping carriers and fulfillment providers

  • Warehousing providers

  • Fraud-detection and security providers

  • Website-hosting and technology providers

  • Analytics providers

  • Advertising platforms

  • Email or SMS communication providers

  • Customer-support platforms

  • Professional advisers, including accountants or legal advisers

  • Government authorities where legally required

These providers are permitted to access information only to the extent reasonably necessary to perform their services or as otherwise permitted by law.

We may also disclose personal information:

  • To comply with legal obligations

  • In response to a valid subpoena, court order, or government request

  • To investigate suspected fraud or illegal activity

  • To protect the rights, safety, or property of Football Store, our customers, or others

  • During a merger, acquisition, financing, reorganization, sale, or transfer of all or part of our business

6. Shopify

Our online store is hosted and supported by Shopify.

Shopify provides the ecommerce platform that enables us to display products, process transactions, manage orders, and provide our online services.

When you visit our website, create an account, or make a purchase, Shopify may collect and process personal information on our behalf and, in certain circumstances, for its own purposes.

Information processed through Shopify may be stored using Shopify’s systems, databases, infrastructure, and service providers.

Shopify may process information in countries other than your own. Its handling of personal information is governed by its applicable privacy policies and contractual terms.

You may review Shopify’s Consumer Privacy Policy and other privacy information through Shopify’s official legal and privacy pages.

7. Payments

Payments made through our website are processed by Shopify Payments or another authorized payment provider available during checkout.

Payment providers may collect and process information necessary to:

  • Authorize transactions

  • Verify payment methods

  • Prevent fraud

  • Process refunds

  • Resolve payment disputes

  • Meet legal and financial obligations

Payment-card information is generally encrypted and processed according to applicable payment-security standards, including the Payment Card Industry Data Security Standard where relevant.

Each payment provider operates under its own terms and privacy policy. We encourage customers to review the policies of the payment method they choose.

8. Advertising, Analytics, and Social-Media Services

We may use third-party advertising, analytics, and social-media services to understand website activity and promote our products.

These providers may include platforms such as:

  • Meta

  • Facebook

  • Instagram

  • Google

  • TikTok

  • Shopify

  • Other advertising or analytics providers enabled on our store

These services may use cookies, pixels, tags, application programming interfaces, device identifiers, and similar technologies to collect information about your interaction with our website and advertisements.

This information may be used to:

  • Measure website traffic

  • Understand customer interests

  • Track conversions

  • Prevent advertising fraud

  • Build advertising audiences

  • Display advertisements on other websites or platforms

  • Measure advertising performance

  • Personalize content or advertisements where legally permitted

Some privacy laws may define certain advertising-related disclosures as “sharing,” “selling,” or “targeted advertising,” even when no money is exchanged for personal information.

Football Store does not sell personal information for direct monetary payment. However, depending on the technologies enabled on our store and the law applicable to you, some advertising activity may be considered a sale or sharing of personal information.

Where required, you may opt out through our cookie banner, privacy-preferences tool, data-sharing opt-out page, or by contacting us.

9. Cookies and Similar Technologies

Cookies are small data files stored on your browser or device when you visit a website.

We and our service providers may use cookies, pixels, local storage, tags, and similar technologies.

Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for important website features, such as:

  • Shopping-cart functionality

  • Checkout

  • Payment processing

  • Account login

  • Security

  • Fraud prevention

  • Remembering privacy choices

These cookies cannot always be disabled without affecting website functionality.

Performance and Analytics Cookies

These cookies help us understand:

  • How visitors use our website

  • Which pages are most frequently visited

  • How users navigate the store

  • Whether errors occur

  • How website performance can be improved

Functional Cookies

These cookies allow the website to remember choices such as:

  • Language

  • Region

  • Account preferences

  • Recently viewed products

  • Display settings

Advertising Cookies

These cookies may be used to:

  • Measure advertisements

  • Limit repeated advertisements

  • Understand advertising effectiveness

  • Display more relevant advertisements

  • Retarget visitors on third-party platforms

Managing Cookies

You may manage cookies by:

  • Using our cookie-consent or privacy-preferences tool

  • Changing your browser settings

  • Deleting existing cookies

  • Blocking selected cookies

  • Using available advertising opt-out controls

Blocking cookies may affect certain website functions, including the shopping cart, account features, or checkout experience.

The cookies used on our store may change as Shopify, installed applications, and our business services are updated.

10. International Data Transfers

Football Store serves customers internationally.

Your personal information may be transferred to, stored in, or processed in countries other than the country where you live. These countries may have privacy laws that differ from those in your jurisdiction.

Our service providers, including Shopify, payment providers, advertising platforms, and shipping partners, may operate facilities or use service providers in multiple countries.

Where legally required, appropriate safeguards may be used for international transfers, such as:

  • Contractual privacy protections

  • Standard contractual clauses

  • Data-processing agreements

  • Other legally recognized transfer mechanisms

By using our website or purchasing from our store, you acknowledge that your information may be processed internationally as described in this Privacy Policy.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Whether you have an active customer account

  • Whether an order or return remains open

  • Tax and accounting requirements

  • Fraud-prevention requirements

  • Legal limitation periods

  • Contractual obligations

  • Dispute-resolution needs

  • Marketing consent

  • Applicable legal requirements

For example, order and transaction records may be retained for accounting, tax, fraud-prevention, and legal purposes even after an order has been completed.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to technical and legal limitations.

12. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from:

  • Unauthorized access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

  • Fraudulent activity

These measures may include encryption, access restrictions, secure checkout technology, fraud monitoring, account controls, and trusted service providers.

However, no method of transmission over the internet and no electronic-storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account password and for notifying us if you believe your account or personal information has been compromised.

13. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have some or all of the following rights:

  • The right to know what personal information we collect

  • The right to request access to your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of personal information

  • The right to restrict certain processing

  • The right to object to certain processing

  • The right to withdraw consent

  • The right to request data portability

  • The right to opt out of targeted advertising

  • The right to opt out of certain sales or sharing of personal information

  • The right to appeal a decision regarding a privacy request

  • The right not to receive discriminatory treatment for exercising privacy rights

  • The right to complain to an appropriate privacy or data-protection authority

These rights are not absolute and may be subject to legal exceptions.

For example, we may need to retain certain information to:

  • Complete a transaction

  • Prevent fraud

  • Comply with tax or accounting obligations

  • Establish or defend legal claims

  • Meet other legal obligations

14. How to Submit a Privacy Request

To exercise an applicable privacy right, contact us at:

Email: support@thefootball.store

Please include:

  • Your full name

  • The email address associated with your order or account

  • Your order number, where relevant

  • The country or state where you reside

  • A clear description of your request

We may need to verify your identity before completing a request. Verification helps protect your information from unauthorized access or deletion.

Depending on the request, we may ask for additional information reasonably necessary to confirm your identity.

You may also use an authorized agent where permitted by law. We may require proof that the agent is authorized to act on your behalf.

15. United States State Privacy Rights

Residents of certain US states may have additional rights under applicable state privacy laws.

Where legally applicable, these rights may include:

  • Knowing the categories of personal information collected

  • Knowing the sources of personal information

  • Knowing the purposes for collection and processing

  • Knowing the categories of third parties receiving information

  • Requesting access, correction, or deletion

  • Opting out of targeted advertising

  • Opting out of the sale or sharing of personal information

  • Limiting certain uses of sensitive personal information

  • Appealing the denial of a privacy request

  • Receiving equal service after exercising privacy rights

Football Store does not sell personal information in exchange for direct monetary payment.

However, cookies, advertising pixels, and personalized-advertising technologies may be considered “selling,” “sharing,” or “targeted advertising” under certain state laws.

Where required, eligible customers may submit an opt-out request through our available privacy controls or by emailing support@thefootball.store.

16. Global Privacy Control Signals

Some browsers and browser extensions allow users to send a Global Privacy Control or similar opt-out signal.

Where applicable law requires us to recognize such a signal, we will process supported signals as an opt-out request for the browser or device sending the signal.

Because these signals are generally device- and browser-specific, you may need to enable the preference separately on each browser and device you use.

17. Email Marketing

With your permission, we may send promotional communications regarding:

  • New products

  • Collector editions

  • Special offers

  • Store updates

  • Product availability

  • Football-inspired collections

  • Other relevant news

You may unsubscribe from marketing emails at any time by:

Unsubscribing from marketing messages will not prevent us from sending necessary transactional communications, such as:

  • Order confirmations

  • Shipping updates

  • Delivery information

  • Refund notices

  • Customer-service responses

  • Important account or policy notices

18. Third-Party Websites and Links

Our website may contain links to third-party websites, social-media platforms, payment providers, or other services.

When you leave our website or interact with a third-party service, that third party’s privacy policy and terms will apply.

Football Store is not responsible for the privacy, security, content, or practices of third-party websites and services.

We encourage you to review the privacy policies of any third party before providing personal information.

19. Children’s Privacy

Our website and products are not directed primarily toward children under the age required to provide valid consent in their jurisdiction.

We do not knowingly collect personal information directly from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information without proper permission, please contact us at support@thefootball.store.

Where appropriate, we will investigate and take reasonable steps to delete the information.

20. Age of Consent

By using our website, you represent that:

  • You are at least the age of majority in your state, province, or country of residence; or

  • You are using the website with the permission and supervision of a parent or legal guardian.

Customers must have the legal capacity to enter into a purchase agreement or must have appropriate permission from a parent or guardian.

21. Business Transfers

If Football Store is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or transfer of business ownership, personal information may be transferred as part of that transaction.

Any successor organization may continue to process personal information in accordance with this Privacy Policy unless you are informed otherwise.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business

  • New website features

  • New service providers

  • New advertising or analytics tools

  • Changes to legal requirements

  • Changes to Shopify services

  • Security or operational updates

The revised Privacy Policy will become effective when posted on our website unless otherwise stated.

The “Last Updated” date at the top of this page will indicate when the policy was most recently revised.

Where required by law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

23. Contact Football Store

For questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us:

Football Store

Email: support@thefootball.store
Customer Care: +1 332 378 2549

Mailing Address:
322 Neptune Ave
Brooklyn, New York 11235-6029
United States

Please include “Privacy Request” in the subject line of your email to help us identify and process your request efficiently.

If you are located in a jurisdiction that gives you the right to complain to a privacy regulator or data-protection authority, you may also contact the appropriate authority in your country or region.