Shipping Policy
Thank you for shopping with Football Store. We offer safe and reliable shipping for our football-inspired collector products worldwide.
Free Worldwide Shipping
We offer Free Standard Worldwide Shipping on eligible products unless stated otherwise at checkout.
Order Processing
Orders are usually processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.
Estimated Delivery Time
After dispatch, estimated delivery time is:
United States, Canada, UK, Australia, Germany: 5–8 business days
Other International Destinations: 7–9 business days
Delivery times are estimates and may vary due to customs, carrier delays, holidays, or remote locations.
Tracking
Once your order is shipped, you will receive a tracking number by email. Tracking may take 24–48 hours to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other local charges. These fees are the customer’s responsibility unless clearly stated otherwise at checkout.
Correct Shipping Details
Please make sure your shipping address is complete and correct. Football Store is not responsible for delays or lost packages caused by incorrect customer information.
Delayed, Lost, or Damaged Orders
If your order is delayed, lost, damaged, or missing items, please contact us with your order number and photos if applicable. We will review the issue and provide the best possible solution.
Contact Us
For shipping, tracking, or delivery questions, contact us:
Email: support@thefootball.store
Customer Care: +1 332 378 2549
Business Address: 322 Neptune Ave, Brooklyn, New York 11235-6029, United States
Support Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time
Football Store — Free Worldwide Shipping for Fans and Collectors.
