Terms of Service
This website is operated by Football Store. By visiting our website, placing an order, creating an account, or using our services, you agree to these Terms of Service.
Our Store
Football Store is an independent football-inspired collector store offering display pieces, match-style football products, collector bundles, and related fan merchandise.
Our products are mainly intended for personal collection, display, gifting, gaming rooms, offices, shelves, and football-themed spaces.
Independent Store Notice
Football Store is not affiliated with, licensed by, sponsored by, approved by, or endorsed by FIFA, any football federation, tournament organizer, team, club, player, sponsor, manufacturer, or brand.
All third-party names, trademarks, logos, and references belong to their respective owners.
Product Information
We try to keep product descriptions, images, prices, and availability accurate. However, errors may occur. We reserve the right to correct mistakes, update information, cancel orders, or change product details where necessary.
Product colors, packaging, size, or appearance may vary slightly due to screen settings, photography, or production changes.
Orders & Payments
When you place an order, you agree to provide accurate billing, shipping, and contact information.
Payments are processed securely through Shopify or authorized payment providers. We do not normally store full payment-card details.
We may cancel or refuse an order if there is suspected fraud, incorrect pricing, unavailable stock, payment issues, or policy abuse.
Shipping
We offer free worldwide shipping on eligible products unless stated otherwise at checkout.
Delivery times are estimates and may vary due to destination, carrier delays, customs, holidays, or events outside our control.
Please review our Shipping Policy for full details.
Customs & Import Fees
International orders may be subject to customs duties, import taxes, or other local charges. These fees are the customer’s responsibility unless clearly stated otherwise at checkout.
Returns & Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Customers must contact us before sending any product back. Products that are used, assembled, damaged, incomplete, or returned without approval may not qualify for a refund.
Cancellations
Orders may be cancelled only if fulfillment has not started and the package has not been prepared or shipped.
Once an order has shipped, it cannot be cancelled, but you may request a return after delivery if eligible.
Website Use
You may not use our website for illegal, fraudulent, harmful, abusive, or unauthorized purposes. You may not copy, misuse, scrape, resell, or exploit our website content without permission.
Limitation of Liability
We aim to provide a reliable shopping experience, but we do not guarantee that the website will always be error-free, uninterrupted, or available in every location.
Nothing in these Terms removes any legal consumer rights that cannot be excluded by law.
Governing Law
These Terms are governed by the laws of the State of New York, United States, where legally applicable.
Contact Us
For questions about these Terms, orders, returns, shipping, or products, contact us:
Email: support@thefootball.store
Customer Care: +1 332 378 2549
Business Address: 322 Neptune Ave, Brooklyn, New York 11235-6029, United States
Business Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time
Football Store — Built for Fans. Designed for Collectors.